Skip to main content

Service design

Product owners, business owners, project managers, are you looking to deliver the best experience to your users and customers? If the answer is “YES”, you're in the right place!

At ENGIE we work on complex products just like many companies today. Complex products mean siloed developments and organizations, and a lack of common vision and consistency in the experiences we offer to users. Inevitably this impacts the value of the product, and ultimately the ROI.

We found a binder to apprehend each major product with an end-to-end way, control dissonances, articulate expanding components. This binder is the Service Design.

Service Design, and a design centric organization, allow us to master the experiences in their entirety, even beyond the product vision.

This space will allow you to clarify your role in a design-oriented operating mode. You will find out how design fits into the process of creating and developing digital experiences and products, how you can contribute to it and take the best out of this process.

Service design schema
  • Mobilize
    MOBILIZE

    Start with design briefs...

    More details
  • Mobilize
    EMPATHIZE

    Learn about the audience you are addressing

    More details
  • Mobilize
    IDEATE

    Generate as many ideas as you can to solve the problem

    More details
  • Mobilize
    PROTOTYPE

    Build a representation and experiment one or more of your ideas

    More details
  • Mobilize
    DELIVER

    Convert the idea into something real

    More details

Contact us!

Reach out to us with your questions and suggestions

Elena Ivankina
Elena Ivankina
Lead Design Evangelist
Romain Petit
Romain Petit
Head of Design